Legal Notice

1. Purpose and acceptance

This legal notice governs the use of the Web site:
The website provides services whose primary purpose is to allow contact between users and the entity, either to contact us, respond to your request, manage or process your reservation or to request quotes.
Browsing the page attributes the condition of user of the same and implies full and unreserved acceptance of each and every one of the provisions contained in this Legal Notice, which may undergo modifications.
The user agrees to make proper use of the Web site in accordance with the laws, good faith, public order, traffic uses and this Legal Notice. The User shall be liable before EXPLOTACIONES SANTONEL, S.L. and before third parties for the damages that may be caused as a consequence of the non-fulfillment of such obligation.

2. Ownership of the web and identification of the Information Society Services Provider.

In order to comply with the principle of general information required by Article 10 of Law 34/2002, of July 11, 2002, on information society services and electronic commerce, we inform our users that this web site belongs to EXPLOTACIONES SANTONEL, S.L. with Tax Identification Code B38588760, registered in the Mercantile Registry of Santa Cruz de Tenerife on page TF-23316, Folio 152 of volume 2005.


Calle Fernando Lopez Arvelo, 1, 38660 – Costa Adeje (S/C De Tenerife)



(34) 922 97 51 54

Web hosted by:

1&1 Internet AG

3. General conditions of access and use

The Web site and its services are free and open access, although the use of certain areas or services is conditional upon the completion of data collection forms. Only those over 18 years of age may provide data through our website, and children under 14 years of age may not provide data without the consent of parents or guardians.

The User guarantees the authenticity and actuality of all data communicated to EXPLOTACIONES SANTONEL, S.L. and will be the only responsible for false or inaccurate statements made. has the following types of users:

Users who provide data in any of the available forms: the personal data that EXPLOTACIONES SANTONEL, S.L. requests include the name and email address and those provided by the user himself when filling in the forms.
Users who have not contacted EXPLOTACIONES SANTONEL, S.L. but from whom data is collected: Data provided by cookies.

Users who make on-line reservations: The data provided by the user in the reservation process are collected.

3.1 Rules and prohibitions of use for users of our services
The User expressly agrees to make appropriate use of the contents and services offered and not to use them for:

Disseminate criminal, violent, pornographic, racist, xenophobic, offensive, terrorist advocacy or, in general, contrary to law or public order.

To introduce in the network computer viruses or to carry out actions susceptible to alter, spoil, interrupt or generate errors or damages in the electronic documents, data or physical and logical systems of EXPLOTACIONES SANTONEL, S.L. or of third parties; as well as to hinder the access of other Users to the Web site and its services.

Attempt to access restricted areas of the computer systems of EXPLOTACIONES SANTONEL, S.L. or third parties and, if necessary, extract information.

Infringe intellectual or industrial property rights, as well as violate the confidentiality of EXPLOTACIONES SANTONEL, S.L. or third parties’ information.

Impersonate the identity of another User, of the public administrations or of a third party.

Reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the Contents, unless they have the authorization of the holder of the corresponding rights or it is legally permitted.

Collect data for advertising purposes and to send advertising of any kind and communications for sales or other commercial purposes without prior request or consent.

3.2. Procedure in the event of unlawful activities

In the event that any user or third party considers that there are facts or circumstances that reveal the illicit nature of the use of any content and/or the performance of any activity in the Web pages included or accessible through the Web site, he/she shall send a notification to EXPLOTACIONES SANTONEL, S.L. duly identifying himself/herself, specifying the alleged infringements and expressly declaring under his/her responsibility that the information provided in the notification is accurate.

4. Privacy Policy

The user can consult how EXPLOTACIONES SANTONEL, S.L. uses his data and the security measures implemented in the link: “Privacy Policy”.

5. Cookies policy

EXPLOTACIONES SANTONEL, S.L. installs cookies in the user’s computer. To learn more about the cookies of our web site go to the following link: “cookies policy”

6. Notifications

All notifications and communications between users and EXPLOTACIONES SANTONEL, S.L. shall be considered effective, for all purposes, when made through postal mail or e-mail or telephone communication. Users shall address EXPLOTACIONES SANTONEL, S.L. by means of:

Sending by postal mail to the following address: EXPLOTACIONES SANTONEL, S.L. – Calle Fernando López Arvelo, 1, 38660 – Costa Adeje (S/C De Tenerife).
Sending by e-mail to the following address:

    7. Industrial property and intellectual property

    All the contents of the Web site, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work whose property belongs to EXPLOTACIONES SANTONEL, S.L., without it being understood that none of the exploitation rights over them are transferred to the User beyond what is strictly necessary for the correct use of the Web site. S.L., and none of the exploitation rights over the same may be understood to have been transferred to the User beyond what is strictly necessary for the correct use of the Web.

    In short, users accessing this Web site can view the contents and make, where appropriate, authorized private copies provided that the elements reproduced are not subsequently transferred to third parties, or installed on servers connected to networks, or are subject to any kind of exploitation and only and exclusively while the service is in force.

    Likewise, all trademarks, commercial names or distinctive signs of any kind appearing in the Web site are property of EXPLOTACIONES SANTONEL, S.L. without it being understood that the use or access to the same attributes to the User any right whatsoever over the same.

    The distribution, modification, transfer or public communication of the contents and any other act that has not been expressly authorized by EXPLOTACIONES SANTONEL, S.L. are forbidden. In case of non-compliance, EXPLOTACIONES SANTONEL, S.L. shall proceed to adopt the appropriate legal measures.

    8. Disclaimer and modification of this legal notice

    The web uses information security techniques such as firewalls, access control procedures and cryptographic mechanisms, all with the purpose of avoiding unauthorized access to the data and guaranteeing its confidentiality.

    The information that is disseminated in this Web site is solely and exclusively for information purposes, and EXPLOTACIONES SANTONEL, S.L. reserves the right to eliminate or suspend its dissemination, totally or partially, and to modify the structure and content of this Web site without prior notice, and may even limit or not allow access to such information. EXPLOTACIONES SANTONEL, S.L. tries to maintain the quality and updating of this information and to avoid and minimize possible errors, but EXPLOTACIONES SANTONEL, S.L. shall not be liable for damages caused by decisions taken based on the information disseminated; nor for inaccuracies, omissions or errors contained therein, nor for problems arising from the use of this Web site or other external connection; nor for damages and/or harm to the user’s software or hardware arising from access to this Web site.

    Users expressly accept that EXPLOTACIONES SANTONEL, S.L. shall not be responsible for the unauthorized access or alteration of their transmissions or data, for any material or data sent or received or not sent or received, nor for any transaction carried out through its web.

    EXPLOTACIONES SANTONEL, S.L. reserves the right to modify this legal notice unilaterally and without prior notice in the terms and conditions it deems convenient with the only obligation to inform the user of the modifications made through

    9. Partial nullity

    If any of these clauses is declared null and void by a final decision issued by a competent authority, the remaining terms and conditions shall remain in force, without being affected by such declaration of nullity.

    10. Applicable law and competent courts

    This website is subject to the provisions of Spanish law and applicable European legislation.

    Any dispute arising out of or in connection with the use of the website or such products shall be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals of the province of Santa Cruz de Tenerife.

    If you are an end consumer, nothing in this clause shall affect your rights as such under current legislation, and you may choose to file a claim to enforce your rights in relation to these Conditions before the Judge or Courts corresponding to your domicile.

    11. Cancellation Policy

    We apply a cancellation policy through Huella Bancaria, belonging to TuriTop.
    The mentioned tool requires during the reservation process the client to provide a credit card. In case of no-show on the day of your reservation, or cancellation with less than 24 hours notice, Las Olas Showroom will apply a financial penalty. This is not a deposit, your bank details will be a guarantee in case of no-show. The penalty will be 30€ per person in case of not booking any menu, and 50% in case of booking one of the two tasting menus available, and only in case of no-show or cancellation less than 24h in advance.

    In any case, the decision to apply or not the penalty is a decision of Las Olas Showroom, and not of the booking engine with which we operate through TuriTop.
    The booking process will only be possible via the internet for external customers, either through our website or through our TuriTop profiles. For more information, please refer to TuriTop’s terms and conditions for booking.
    Guests staying at the hotel will be able to continue making their reservation as usual, as before (through Reception, PR, Web App, etc).
    External clients interested in making a reservation should do so through the aforementioned channels. For further information, please refer to TuriTop’s terms and conditions for booking.


    Fecha: 12/12/2022

    Version: V.1.0